Simplified. Unified. Integrated.
One number. Every device. Zero complexity.
Voice communications are critical for every business. TechShield delivers a cloud-based phone system that adds mobility, desktop integration, and messaging — so your team stays connected anywhere, on any device.
We handle the deployment, number porting, hardware provisioning, and ongoing support. You focus on running your business.
Get a Free Assessment →Unlimited calling to U.S., Canada, and Mexico included with every plan.
A professional virtual receptionist that greets callers and routes them to the right person — automatically.
Built-in video meetings with screen sharing, recording, and breakout rooms.
AI call transcription, summarization, and sentiment analysis to improve every interaction.
One platform for calls, video, messaging, and presence — on web, desktop, and mobile.
Send and receive texts from your business number on any device — desktop or mobile.
Take your business phone system wherever work takes you — free apps included for every user.
Make and receive business calls from your mobile number. Full access to contacts, voicemail, SMS, and call history — from anywhere in the world.
A powerful communications hub for real-time interactions with your team and customers — calls, messaging, and presence in one window.
Rich SMS/MMS messaging and internal team chat from your business number — across desktop and mobile simultaneously.
Use our recommended Poly or Yealink desk phones, or bring your own devices. We provision everything before it ships — just plug into your network.
Choose your plan — use the web/mobile app immediately or add hardware.
Desk phones arrive pre-configured. Connect to your network and you're live in minutes.
We handle provisioning, updates, and support — you focus on your business.
Business-grade desk phones available as add-on
Pre-provisioned before shipping — plug in and go
Compatible with all major headset brands
Use your existing phones, computers & mobile devices
We connect your phone system with the key tools your business uses every day — CRM, email, collaboration, and helpdesk platforms.
Manage all your users and phone settings from a single-pane-of-glass portal. Set up users, configure voicemail, push updates, and customize the complete end-user experience — all without touching a phone.
Per-user, per-month pricing. No hidden fees. Volume discounts at 20+ users.
Business phone system with unified communications
20+ users — everything in Essentials plus advanced features
Everything in Professional plus enterprise-grade capabilities
All plans include provisioning, number porting, and TechShield MSP support. Desk phones available as add-on. Prices start from $29.95/user/mo for 20+ users.
We provision, deploy, and support your entire phone system — from hardware to helpdesk.
Real humans answer your support calls — no bots, no offshore queues.
Keep all your existing numbers. We handle the carrier paperwork and cut-over.
Month-to-month agreements — stay because the service is great, not because you are locked in.
Simplify your vendor relationships — one bill, one support contact for all your technology.
Add or remove users in minutes. The system grows as your team grows.
We build your custom IVR (Interactive Voice Response) call flow as part of setup — route callers to the right department instantly, 24/7.
Professional recorded greetings for business hours, after hours, holidays, and custom schedules.
Nested IVR menus, ring groups, call queues, and failover routing — we build it all for you.
Automatic switching between business hours, after hours, weekends, and holiday schedules.
Every user gets a fully configured extension with enterprise voicemail, E911 compliance, and multi-device support — all managed by us.
| Setting | What It Does | Included |
|---|---|---|
| Extension Number | Unique 3-4 digit internal dial code (e.g. 101, 102) | ✅ |
| DID Number | Direct phone number that rings the extension directly | ✅ |
| Caller ID Name | What appears when this user makes outbound calls | ✅ |
| Voicemail PIN | Secure 4-6 digit PIN for accessing voicemail | ✅ |
| Voicemail to Email | Audio recordings delivered to inbox as .mp3 attachments | ✅ |
| Voicemail Transcription | AI-powered speech-to-text transcription in email | ✅ |
| E911 Address | Registered physical address for emergency services compliance | ✅ |
| Ring Group Membership | Assign to Sales, Support, or custom ring groups | ✅ |
| Do Not Disturb | Schedule DND or toggle on mobile/desktop app | ✅ |
| Call Forwarding | Forward to mobile, another ext, or external number | ✅ |
We handle all configuration — you just tell us what you need.
Get a free VoIP assessment and custom quote. Most businesses cut their phone bills by 40–60% switching to cloud VoIP.