🏢 Managed IT Support & Cybersecurity for U.S. Businesses

Per-device managed IT starting at $15/device/mo. 24/7 helpdesk, NOC monitoring, EDR, email security, and compliance support, delivered by our own in-house technicians.

✅ No Setup Fees ✅ No Long-Term Contracts ✅ In-House Technicians ✅ 24/7 NOC Monitoring
🎁 Request a 14-Day Free Trial
No credit card · No contract · Free network & security assessment included
← Switch to Home Plans 🏢 Business Plans

Choose Your Business Plan

Per-device pricing makes it simple to budget and scale as your team grows. All plans include proactive monitoring, remote support, and a dedicated support team.

Starter IT Management

$15/device/mo

Min 3 devices • No contract

✓ Business-hours helpdesk (8am–6pm)
✓ Endpoint monitoring & alerting
✓ Endpoint security with advanced threat control
✓ Device posture & allowlist/blocklist policy
✓ Automated patch management
✓ Scheduled malware scans
✓ Remote support sessions
✓ Monthly health & status reports
✗ 24/7 NOC monitoring
✗ EDR & email security
✗ Microsoft 365 management
Get a Quote — $15/device

No credit card required to sign up

Enterprise Security & Infrastructure

Custom pricing

Unlimited devices • SLA guaranteed

✓ Everything in Professional
✓ SIEM & 24/7 SOC monitoring
✓ Zero Trust Network Access & VPN
✓ Endpoint & user data governance
✓ Security awareness training & phishing simulations
✓ Compliance (HIPAA/PCI/SOC 2/CMMC)
✓ Dedicated account manager
✓ On-site engineer (monthly)
✓ Custom SLA agreements
✓ DR & business continuity planning
Contact Sales →

We'll build a custom proposal within 24hrs

Not sure which plan fits? Try it free for 14 days.

We deploy the full security stack on your real devices, run a free network and security assessment, and give your team live helpdesk access — for two weeks, at no cost. No credit card, and the trial never auto-converts into a paid plan.

🎁 Request a 14-Day Free Trial

💡 Save 15% with annual billing — contact us to switch your plan to annual and lock in your rate.

Why Businesses Trust TechShield MSP

We're not a national call center — we're a dedicated MSP that knows your setup, and treats your business technology like it's our own.

📡

24/7 NOC Monitoring

Our Network Operations Center watches your systems around the clock. Issues are detected and often resolved before your staff even notices — minimizing downtime and lost productivity.

📍

In-House Technicians

Our own technicians handle your support, not a rotating call centre or subcontractor. They learn your environment and keep it documented.

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Predictable Monthly Cost

One flat rate per device covers everything in your plan. No surprise invoices, no per-incident charges, no overtime billing. Budget with confidence every single month.

🛡️

Enterprise-Grade Security

We deploy the same security stack used by Fortune 500 companies — EDR, advanced threat detection, DNS filtering, and email security — scaled and priced for small and mid-size businesses.

☁️

Microsoft 365 Expertise

Full management of your Microsoft 365 environment — email, Teams, SharePoint, OneDrive, licensing, and security policies. We handle the complexity so your team can focus on work.

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Compliance-Ready

If your business handles sensitive data — medical records, payment info, or client data — we know how to build an IT environment that meets HIPAA, PCI-DSS, and SOC2 standards.

How Business IT Support Works

We handle the entire setup. Most businesses are fully onboarded within 48 hours.

1
Discovery Call

We learn about your business, your current IT environment, number of devices, and pain points. No pressure, just a conversation.

2
IT Audit & Proposal

We audit your current environment and deliver a custom proposal within 24 hours — including recommended plan, device count, and any immediate security risks we identify.

3
Onboarding & Deployment

We deploy monitoring agents, configure security tools, and set up your helpdesk portal. Minimal disruption to your staff — most onboardings complete within 48 hours.

4
Ongoing Management

We monitor, patch, support, and report — every month. Quarterly IT reviews keep your technology aligned with your business goals.

Everything Covered in Every Business Plan

Every business plan — even our $15/device Starter plan — includes a foundation of proactive IT management and endpoint security that most small businesses only get after paying far more elsewhere.

✓
Endpoint Monitoring
Every device watched 24/7 for failures and anomalies.
✓
Patch Management
OS and app patches deployed automatically on your schedule.
✓
Antivirus & Anti-Malware
Business-grade protection deployed to every managed device.
✓
Remote Support
Technicians connect directly to resolve issues fast.
✓
Helpdesk Ticketing
Staff submit issues via portal, email, or phone.
✓
Monthly Reports
Health summaries, ticket volume, and security status delivered monthly.

🔓 What Makes Professional Worth It

🏆 Professional — $25/device/mo

Adds 24/7 NOC monitoring (issues caught before staff notice), advanced threat detection & EDR (stops ransomware and zero-day attacks), Microsoft 365 management, VoIP phone support, and quarterly IT reviews to keep your tech aligned with your business strategy. Best for businesses that can't afford downtime.

🏛️ Enterprise — Custom

For businesses with regulatory obligations or complex infrastructure. Adds SIEM & SOC, compliance management (HIPAA, PCI-DSS, SOC2), a dedicated account manager, monthly on-site engineer, and a custom SLA with guaranteed response and resolution times. Built around your specific risk profile.

The Complete Security Stack Behind Every Plan

Most small businesses buy antivirus and assume they are covered. Real protection is layered — because attackers only need one layer to fail. TechShield MSP deploys, tunes, and monitors a full modular security platform across your endpoints, email, network, cloud apps, and data, all managed from one console by our in-house team.

💻

Endpoint Protection

Every laptop, desktop and server your team touches is monitored, hardened and defended against malware, ransomware and risky user behaviour.

Endpoint Security

All plans

Automatically discovers and logs every device on your network, then scans continuously for malware, suspicious activity and human error before damage is done.

  • ✓ Device posture policies driven by real vulnerability data
  • ✓ Allowlists and blocklists for files, folders and processes
  • ✓ Advanced threat control blocks any process behaving suspiciously
  • ✓ Scheduled daily, weekly or off-hours malware scans on Windows, macOS and Linux

Endpoint Detection & Response (EDR)

Professional & Enterprise

Behaviour-based detection and continuous monitoring that catches threats traditional antivirus misses — in real time, not weeks later.

  • ✓ Forensic telemetry collected and organised from every device
  • ✓ Process graph visualises process lineage and parent-child relationships to trace an attack
  • ✓ Aggregated view of every executed process across the fleet
  • ✓ Per-device EDR enforcement that our engineers tune for your environment

Wi-Fi Phishing Protection

Professional & Enterprise

Protects laptops the moment they leave your office, blocking connections to rogue access points built to hijack device communication.

  • ✓ Detects man-in-the-middle Wi-Fi access points automatically
  • ✓ Covers every device in the workspace or specific device groups
  • ✓ Built for remote, hybrid and travelling employees
  • ✓ Works on hotel, airport, coffee shop and client-site networks

Mobile Device Management (MDM)

Professional & Enterprise

Company-owned and BYOD phones and tablets brought under policy — with visibility, app control and a remote kill switch.

  • ✓ iOS and iPadOS enrolment via DEP or MAID
  • ✓ Application policy: install/remove restrictions, block in-app purchases, lock system defaults
  • ✓ Lost mode locks supervised devices, shows contact info and tracks location
  • ✓ Remote wipe of compromised devices and automatic disenrolment of inactive ones
✉️

Email & User Protection

Over 90% of breaches start with an email. We stop phishing, business email compromise and data leakage before it reaches an inbox.

Email Security

Professional & Enterprise

AI-driven email protection that monitors, detects, flags, prioritises, quarantines and remediates advanced phishing and social engineering attacks.

  • ✓ API-based protection for Microsoft 365 and Google Workspace — no hardware, no MX change
  • ✓ Real-time URL protection rewrites and inspects links at click time
  • ✓ Quarantine or warn modes with allow/block lists per sender and domain
  • ✓ Auto-forward protection deletes unauthorised forwarding rules to external addresses
  • ✓ End-user phishing reports so staff see what was blocked on their behalf

Secure Messages (Email Encryption)

Add-on

Encrypt outbound email with a private key so only the intended recipient can open it — essential for regulated data sent outside your organisation.

  • ✓ Works with Microsoft 365, Google Workspace, desktop and mobile mail apps
  • ✓ Recipient-verified decryption for PHI, PII and financial records
  • ✓ Supports HIPAA and GLBA transmission-security requirements

Inbound Gateway

Enterprise

A proxy that intercepts and inspects inbound mail in real time, letting only threat-free or trusted messages reach your people.

  • ✓ Warning-only mode marks suspicious mail with explanatory banners
  • ✓ Block mode quarantines mail for admin release
  • ✓ Layered in front of Microsoft 365 or Google Workspace filtering
🌐

Network & Cloud Protection

Traditional firewalls assume everyone works in one building. Modern businesses do not — so we secure the network wherever your staff actually are.

Zero Trust Network Access & VPN

Enterprise

A secure virtual office replacing traditional firewall hardware with enterprise and military-grade encryption and Zero Trust Network Access.

  • ✓ User- and device-based ZTNA so only verified identities reach your resources
  • ✓ Reinforced with MFA and trusted-network enforcement
  • ✓ Mobile app delivers ZTNA, VPN and DNS filtering on iOS and Android
  • ✓ Site-to-site tunnels connect branch offices, warehouses and cloud networks

Secure Web Gateway & DNS Filtering

Professional & Enterprise

Blocks malicious and inappropriate destinations at the DNS layer — the connection fails before malware is ever downloaded.

  • ✓ DNS filtering blocks malware, phishing and command-and-control domains
  • ✓ Allow/block lists for specific URLs, URL groups or whole content categories
  • ✓ Filtering policies applied per device label — different rules for kiosks vs. executives
  • ✓ SWG dashboard gives full visibility into DNS activity across the company

Cloud App Security

Professional & Enterprise

Monitors and controls access to the SaaS apps your business runs on, detecting malware and account compromise inside your cloud drives.

  • ✓ Connects Microsoft 365, Google Workspace, Slack, Dropbox, Box and Salesforce
  • ✓ Access permissions per user, group or all users — restricted by country or IP
  • ✓ Impossible traveler detection flags logins from distant locations minutes apart
  • ✓ Malicious files moved to a dedicated quarantine folder with a ticket raised automatically
  • ✓ Third-party app tab shows exactly what has been granted access to your tenant
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Data Protection & Governance

Knowing where your sensitive data lives — and stopping it leaving — is the difference between an incident and a reportable breach.

Endpoint Data Governance

Enterprise

Finds and protects regulated data sitting on laptops and servers, preventing unauthorised use, accidental loss and risky sharing.

  • ✓ Pre-configured detection for PHI, PCI, PII and NPI data types
  • ✓ On-demand manual scans of any endpoint for sensitive data exposure
  • ✓ Scheduled automated scans of storage drives for continuous coverage
  • ✓ All detections consolidated into one unified ticket per device

User Data Governance

Enterprise

Continuously monitors how your people share data by email and file share, catching exposure before a regulator does.

  • ✓ Outbound gateway blocks emails that violate your sensitive-data policy in real time
  • ✓ Monitors unusual data-sharing activity across email and cloud storage
  • ✓ Access permissions controlled per individual, group or domain
  • ✓ Supports GDPR, HIPAA and PCI-DSS data-handling obligations

Managed Cloud Backup

Professional & Enterprise

Independent, immutable backups of Microsoft 365, Google Workspace and your servers — kept separate from production so ransomware cannot reach them.

  • ✓ Granular and bulk restore of individual items or complete datasets
  • ✓ Instant search across mail, documents and SaaS data for one-click recovery
  • ✓ AES encryption in transit and at rest, with anomaly-detection monitoring
  • ✓ Reporting and audit trails that document your data-protection activity
🎓

Security Awareness

Your staff are the control that fails most often — and the one that improves fastest with training.

Security Awareness Training

Enterprise & add-on

Real-world phishing simulations and short, high-quality training that measurably reduces human error — and proves due diligence to insurers.

  • ✓ Phishing simulations assess who is actually vulnerable
  • ✓ Adaptive training personalises learning based on each user’s behaviour
  • ✓ Short video and quiz courses covering practical security habits
  • ✓ Analytics on engagement, phishing failure rates and completion — evidence for cyber-insurance renewals and compliance audits

Why layered security beats "just antivirus"

A ransomware attack on a small business typically runs a predictable chain: a phishing email arrives, a user clicks a link, credentials are harvested or a payload is dropped, the malware moves laterally, and backups are deleted before encryption starts. Every module above is designed to break a different link in that chain. Email security stops the message. DNS filtering blocks the destination. EDR kills the payload behaviour. Zero Trust limits lateral movement. Immutable cloud backup guarantees you can recover even if everything else fails. Miss one layer and the chain completes.

See what each plan includes →

Compliance Support That Stands Up to an Audit

Passing an audit is not about buying software — it is about implementing controls and being able to prove it. We handle both: the technical implementation and the documentation your assessor, insurer, or enterprise customer will ask for.

HIPAA

Medical, dental and behavioural health practices

Risk analysis, access controls, audit logging, encryption in transit and at rest, PHI discovery on endpoints, and documented policies — plus a signed Business Associate Agreement.

PCI-DSS

Any business that accepts card payments

Network segmentation, endpoint hardening, patch SLAs, anti-malware, logging and the evidence you need to complete your annual Self-Assessment Questionnaire.

SOC 2

SaaS and service providers with enterprise customers

Technical controls mapped to the Trust Services Criteria, with continuous monitoring evidence and audit-ready reporting for your Type I or Type II examination.

CMMC / NIST 800-171

Defence contractors and subcontractors

Controlled Unclassified Information scoping, access control, incident response and the System Security Plan and POA&M documentation assessors ask for.

FTC Safeguards Rule

Accountants, auto dealers, mortgage and title firms

A written information security programme, a qualified individual, MFA, encryption, vendor oversight and continuous monitoring of customer information.

GDPR

Businesses handling EU or UK personal data

Data mapping, minimisation, subject access request handling, breach-notification readiness and demonstrable technical and organisational measures.

Cyber-insurance renewal coming up?

Insurers now require MFA, EDR, tested backups, and documented security awareness training before they will quote — and they will void a claim if the answers on your application were wrong. We help you truthfully answer yes, and give you the evidence to back it.

Talk to a Compliance Specialist

Businesses We Know Well

Different industries break in different ways. These are the environments we support most.

🩺

Healthcare & Dental

HIPAA exposure, legacy imaging software and practice-management systems that cannot go down.

⚖️

Legal

Client confidentiality, document-management uptime and strict email security expectations.

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Accounting & Financial

FTC Safeguards obligations, seasonal capacity spikes and wire-fraud phishing attempts.

🏭

Manufacturing

Shop-floor machines on old operating systems sitting on the same network as the office.

🏗️

Construction & Trades

Job-site laptops and tablets on unknown Wi-Fi, far from any office network.

🛍️

Retail & Hospitality

PCI-DSS scope, point-of-sale uptime and high staff turnover creating account sprawl.

🏢

Professional Services

Hybrid teams, heavy Microsoft 365 reliance and clients who audit your security posture.

❤️

Nonprofits & Churches

Tight budgets, volunteer-managed devices and donor data that must stay private.

What Businesses Are Saying

★★★★★

"TechShield set up our whole office network, migrated us to Microsoft 365, and now monitors everything. We haven't had a single major outage since switching. The monthly reports are great — I actually know what's happening with our IT."

— Marcus T.
Professional Plan · 12 Devices
★★★★★

"As a healthcare practice, HIPAA compliance is non-negotiable. TechShield walked us through every requirement, implemented the technical controls, and documented everything. They're the only IT company that actually understands compliance."

— Dr. Lisa R.
Enterprise Plan · Healthcare Practice
★★★★★

"We were paying a break-fix IT company that charged $150/hr and took days to respond. TechShield's flat monthly rate is cheaper, and they respond in minutes. It's been a complete game-changer for our small team."

— Kevin B.
Starter Plan · 5 Devices

Business Plan Feature Comparison

All plans are month-to-month. No long-term commitments required.

Feature Starter
$15/device/mo
Professional
$25/device/mo
Enterprise
Custom
Minimum Devices3NoneNone
🛡️ Security Modules
Endpoint Security✅✅✅
Advanced Threat Control✅✅✅
Device Posture Policies✅✅✅
Endpoint Detection & Response (EDR)❌✅✅
Email Security & URL Protection❌✅✅
DNS Filtering / Secure Web Gateway❌✅✅
Cloud App Security❌✅✅
Mobile Device Management (MDM)❌✅✅
Wi-Fi Phishing Protection❌✅✅
Zero Trust Network Access & VPN❌❌✅
Endpoint & User Data Governance❌❌✅
Inbound Email Gateway❌❌✅
🔧 Management & Support
Helpdesk Support8am–6pm24/724/7 Priority
Endpoint Monitoring✅✅✅
Patch Management✅✅✅
Antivirus Deployment✅✅✅
Remote Support✅✅ Unlimited✅ Unlimited
Monthly Reports✅✅✅ Custom
24/7 NOC Monitoring❌✅✅
Advanced Threat Detection / EDR❌✅✅
Microsoft 365 Management❌✅✅
VoIP Phone Support❌✅✅
Cloud Backup Management❌✅✅
Quarterly IT Reviews❌✅✅
Priority On-Site Response❌✅✅
SIEM & SOC Services❌❌✅
Compliance (HIPAA/PCI/SOC2)❌❌✅
Dedicated Account Manager❌❌✅
On-Site Engineer (Monthly)❌❌✅
Custom SLA❌❌✅
DR & Business Continuity❌❌✅
Security Awareness Training❌❌✅
Start Starter Start Professional Contact Sales

Managed IT Services Across the United States

Remote managed IT support is available nationwide. On-site visits are available in the metro Atlanta area.

📍 Northeast
📍 Mid-Atlantic
📍 Southeast
📍 Midwest
📍 South Central
📍 Mountain West
📍 Pacific Coast
📍 Alaska & Hawaii

Don't see your region? Contact us — remote managed IT is available anywhere in the United States.

Popular Business Add-Ons

Bolt on additional services to any plan at any time — no plan change required.

☁️
Business Cloud Backup

Automated daily backups for every business PC — $15/device/mo with unlimited storage, 30-day versioning, and ransomware recovery. Never lose critical business data.

Learn More →
📞
VoIP Business Phone

Unified cloud phone system with unlimited calling, mobile apps, auto attendant, call recording, and SMS. Scales with your team — starting at a low monthly rate per seat.

Learn More →
🌐
Online Presence Management

Website, Google Business Profile, social media, and local SEO — all managed by TechShield. Look professional online without lifting a finger.

Learn More →

Business IT Support Questions Answered

TechShield MSP business IT support starts at $15/device/mo for the Starter plan and $25/device/mo for the Professional plan. Enterprise pricing is fully custom. There are no setup fees and no long-term contracts, and annual billing saves 15%.

Per-device pricing means you only pay for what you actually manage. A five-person office is not subsidising a fifty-person one, and your invoice scales cleanly as you hire or downsize. It also makes the cost easy to attribute internally — each workstation has a known monthly figure you can budget against.

Every plan includes endpoint monitoring, automated patch management, endpoint security, remote support, helpdesk ticketing and monthly reporting. Professional adds 24/7 NOC monitoring, EDR, email security, DNS filtering, cloud app security, mobile device management, Microsoft 365 administration, VoIP support and managed cloud backup. Enterprise adds SIEM/SOC, Zero Trust Network Access, data governance, security awareness training, compliance management and a custom SLA.

Traditional antivirus compares files against a list of known bad signatures, so anything new walks straight past it. Endpoint Detection and Response watches behaviour instead — if a process starts encrypting files, injecting into memory or contacting a command-and-control server, it is stopped and isolated regardless of whether anyone has seen that malware before. EDR also records forensic telemetry and a process graph, so after an incident we can show you exactly what happened, which is often required for a cyber-insurance claim.

Email security is layered. Inbound mail is inspected by an AI-driven engine that quarantines or warns on suspicious messages. Links are rewritten and re-inspected at the moment a user clicks them, so an attacker cannot send a clean URL and weaponise it later. Auto-forward protection removes unauthorised forwarding rules — a classic sign of a compromised mailbox. Impossible-traveler detection flags logins from two distant locations minutes apart. On top of that, security awareness training and phishing simulations reduce how often staff click in the first place.

Yes. Wi-Fi phishing protection blocks connections to rogue access points set up for man-in-the-middle attacks in hotels, airports and coffee shops. DNS filtering and endpoint security follow the device rather than the office network, and Enterprise clients get Zero Trust Network Access so company resources are only reachable by verified users on verified devices with MFA.

Yes. Mobile device management is included from the Professional plan. We enrol company-owned iOS and iPadOS devices, enforce application policy, and can put a lost device into lost mode to lock it, display contact details and track its location. If a device is stolen or an employee leaves, we can remotely wipe company data. BYOD devices can be enrolled with policies limited to work data only.

Yes. Compliance support is included with the Enterprise plan and available as an add-on to Professional. We implement the technical controls — access control, encryption, logging, patch SLAs, data discovery — and produce the documentation auditors ask for, including risk assessments, policies, System Security Plans and evidence of continuous monitoring. We sign Business Associate Agreements for healthcare clients.

Endpoint and user data governance scan your devices, email and cloud storage for regulated data types — PHI, PCI, PII and NPI. Most businesses are surprised by what turns up: spreadsheets of card numbers in a shared folder, patient records in an old download folder, or payroll data forwarded to a personal address. Every finding becomes a ticket so it can be remediated rather than filed away.

The Starter plan has a minimum of 3 devices. The Professional and Enterprise plans have no device minimum, so they suit businesses of any size — from solo operators to companies running hundreds of endpoints.

Yes. Remote managed IT support is available to businesses across the United States. On-site support is available in the metro Atlanta area.

Yes. The Professional plan includes full Microsoft 365 management — user provisioning and offboarding, email configuration, SharePoint, Teams, and licence optimisation. Cloud app security extends this with access permissions by user, group, country or IP, plus visibility into every third-party application connected to your tenant. Cloud migrations are available as a project.

Starter clients receive business-hours helpdesk support from 8am to 6pm. Professional and Enterprise clients get 24/7 helpdesk and NOC monitoring, with priority response averaging under 15 minutes for critical issues. Enterprise clients receive a written SLA with guaranteed response and resolution targets.

Onboarding starts with a free network and security assessment, where we document every device, identify vulnerabilities and give you a written findings report — yours to keep whether or not you hire us. We then deploy agents, configure security policies, migrate documentation, and run a handover session with your team. Most small businesses are fully onboarded within 5 to 10 business days with no downtime.

No. We run the transition in parallel with your existing provider. Agents are deployed alongside current tooling, we verify monitoring and backups are healthy before anything is removed, and cutover happens outside business hours. We also handle retrieving credentials, documentation and domain control from the outgoing provider, which is often the hardest part of a switch.

No. All business plans are month-to-month and you can cancel at any time from your client portal. We offer a 15% discount for annual billing if you prefer to lock in your rate, but it is entirely optional — we would rather keep your business by earning it.

Still deciding which plan fits your business?

Book a free network and security assessment. We document every device, flag your real risks, and hand you a written report — yours to keep, with no obligation.

Book a Free Assessment Call (943) 218-6908

Ready to Transform Your Business IT?

Join the businesses that trust TechShield MSP to keep their technology secure, monitored, and running — so they can focus on growing their business, not fighting IT fires.

No setup fees • No long-term contracts • Custom proposal within 24hrs

💬 Chat with Us